MHI Interpretation Feedback Unit
Introduction
We
have begun to notice that there are increasing number of Hearing Impaired
friends coming back to MHI last year (2003). It is similar in all departments
in MHI. We also noticed that increasing number of Deaf people attend the 9:30am
Prayer and Praise Service. This group of people are generally the older adults
and those visiting Wesley Methodist Church.
They are different from the group we have in Sunday Fellowship.
MHI has been providing
interpretation services since we started as part of the Prayer and Praise
Committee (P&P). Subsequently we came under the Christian Outreach and
Social Concerns Committee (COSC).
Interpretation is
provided for both song worship as well as sermon. Recently the demands for interpretation to
attend other courses offered by Wesley Methodist Church have increased. This
included special preaching sessions as well as Baptism Classes.
I propose we start a
MHI Interpretation Feedback Unit. This group of people in charge will be responsible
to gauge the level of understand in our interpretation and provide feedback to
the interpretation group. The aim is to
encourage as well as give suggestions in order to make MHI and Wesley Methodist
Church a more Deaf friendly environment.
Aim of
the Feedback Unit
1) To provide
encouragement to the Interpreters.
2) Make suggestions
on improvement in level of interpretation.
3) Allow an avenue
for the Deaf to communicate with the interpreters.
4) Discover new ways
to convey message to the Deaf Community
Method
1) Form a group of
people consisting of Deaf as well as Hearing who will drive the Unit to fulfil
the aim
2) Plan various
methods of feedback from the Deaf
3) Convey the
feedback to the Interpreter Group two to three monthly
4) Monitor the
quality of interpretation
5) Provide
suggestions for the Training Department of MHI how to improve interpretation
and create more awareness for need of interpreters.
What
the Feedback Unit is Not
1) Unit is not a
discipline body
2) Unit is not
responsible to train the Interpreters
3) Unit is not to
criticise level of interpretation
Critical factors
1) Unit must consist
of Deaf and Hearing members (preferably 50/50)
2) Unit must think
of novel ways to encourage feedback from Deaf end users for improvement
3) Unit must become
the voice of those who feedback.
Proposed by
Dr Victor Keng
MHI Committee member
23rd February 2004
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