Sunday, August 26, 2018

MHI Interpretation Feedback Unit February 2004


MHI Interpretation Feedback Unit

 

Introduction

            We have begun to notice that there are increasing number of Hearing Impaired friends coming back to MHI last year (2003). It is similar in all departments in MHI. We also noticed that increasing number of Deaf people attend the 9:30am Prayer and Praise Service. This group of people are generally the older adults and those visiting Wesley Methodist Church.  They are different from the group we have in Sunday Fellowship.

            MHI has been providing interpretation services since we started as part of the Prayer and Praise Committee (P&P). Subsequently we came under the Christian Outreach and Social Concerns Committee (COSC).

            Interpretation is provided for both song worship as well as sermon.  Recently the demands for interpretation to attend other courses offered by Wesley Methodist Church have increased. This included special preaching sessions as well as Baptism Classes.

            I propose we start a MHI Interpretation Feedback Unit. This group of people in charge will be responsible to gauge the level of understand in our interpretation and provide feedback to the interpretation group.  The aim is to encourage as well as give suggestions in order to make MHI and Wesley Methodist Church a more Deaf friendly environment.

 

Aim of the Feedback Unit


1)      To provide encouragement to the Interpreters. 

2)      Make suggestions on improvement in level of interpretation.

3)      Allow an avenue for the Deaf to communicate with the interpreters.

4)      Discover new ways to convey message to the Deaf Community

 

Method


1)      Form a group of people consisting of Deaf as well as Hearing who will drive the Unit to fulfil the aim

2)      Plan various methods of feedback from the Deaf

3)      Convey the feedback to the Interpreter Group two to three monthly

4)      Monitor the quality of interpretation

5)      Provide suggestions for the Training Department of MHI how to improve interpretation and create more awareness for need of interpreters.

 

What the Feedback Unit is Not


1)      Unit is not a discipline body

2)      Unit is not responsible to train the Interpreters

3)      Unit is not to criticise level of interpretation

 

Critical factors

1)      Unit must consist of Deaf and Hearing members (preferably 50/50)

2)      Unit must think of novel ways to encourage feedback from Deaf end users for improvement

3)      Unit must become the voice of those who feedback.

 

Proposed by

Dr Victor Keng

MHI Committee member

23rd February 2004

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